Didn't he basically observe the second law of thermodynamics?

The Second Law says an imbalance (like heat in one corner of a room) will "solve itself" by spreading out until the room is balanced. The Napoleon Technique assumes that a "social imbalance" (a crisis, a frantic email, or a minor conflict) will often "cool down" or reach a state of balance on its own if you simply wait.

In my part of the world, we call this technique "let it rot out" :-)