alt Hacker NewsLegally speaking, why should the rules for important services be different than unimportant services. The price paid for the services is proportional to its value, if there are no consequences for a bug in your code, it was worth less and you should have paid less for it, the refund would be commesurate.
It's worth noting that you framed the discussion in terms of refunds, so any extra human life uncalculable value isn't really within the scope of a refund, you'd have a malpractice case which is entirely different from a breach of contract. This is just about the fees paid for the service.
Malpractice is deliberate harm by not following standard professional practices or doing deliberate harm.
I’m not talking about that. What I’m talking about is fucking simple. A doctor gives you advice and you pay him thousands for it. That advice is completely fucking wrong.
In what universe does that payment make sense? In what universe is giving wrong information deserving of thousands of dollars of payment for services rendered. It’s bloody simple: it’s not deserved and a refund is in order.