This should be standard practice. Some companies have terrible policies around bricking their products.

When my kid was born, I bought a brand-new Snoo. After six months, I wanted to sell it since we no longer needed it. That's when I discovered stories of people whose used Snoos had been bricked by the company. For such an expensive product, that is such a waste. If I'd known about this beforehand, I never would have made the purchase in the first place.