> Am sure you're already aware, but for others in the thread: > > Absence of titles does not mean absence of hierarchy. Absence of formal hierarchy doesn't mean absence of social power. > > At their best, flat hierarchies do as described. > > At their worst, they take on all the worst aspects of cults together with all the worst aspects of high school. Endless manoeuvring for influence, currying favour, autocratic fiefdoms emerging without people having the mental framework to even identify that they exist. > > Humans are complicated, and we do seem to have a certain amount of low-level social wiring for hierarchy and pecking order, even if it's far from absolute. > > I don't know how this applies in the context of Toyota, but there are plenty of places where pushing the Stop button - while formally permitted - has a social cost such that only a certain few are effectively given permission to do so; large amounts of energy are expended either attempting to belong to that few, or currying favour with them. Power tends to accrue to those most inclined to seize it. > > Whereas in a more formal org, people with "manager" in their title are at least subject to a minimum amount of vetting, training and oversight. > > TLDR, flat hierarchy can be better than rigid hierarchy, but nominally "flat" hierarchy with power-gradient characteristics can be the worst of both worlds.
> Am sure you're already aware, but for others in the thread: > > Absence of titles does not mean absence of hierarchy. Absence of formal hierarchy doesn't mean absence of social power. > > At their best, flat hierarchies do as described. > > At their worst, they take on all the worst aspects of cults together with all the worst aspects of high school. Endless manoeuvring for influence, currying favour, autocratic fiefdoms emerging without people having the mental framework to even identify that they exist. >
And that is different from more hierarical organisations how? I mean there are plenty of stories about infiting, thiefdoms, manuvering... in hierarical organisations as well. There's also lots of example we're the disconnect between the top and lower tiers of the hierarchy (i.e. the essence of the hierarchy itself) let to the downfall of the organisation. I also fail to see the connection to the article, the organisation did not seem to have failed (in the view of the author at least), due to the failed "democratic" organisation experiments, but due to the leadership in the current hierarical organisation not listening to the "lower tiers". So if anything it seems to be a problem of the hierarical structure.
> Humans are complicated, and we do seem to have a certain amount of low-level social wiring for hierarchy and pecking order, even if it's far from absolute. >
I dislike these generalised statements about "human nature", there is way too much uncertainty and plenty of counter examples.
That said I agree with some of the other points you made, the post reads a bit weird considering that the author essentially gave up his ability to influence the course of the organisation (both by giving up his leadership seat, but also before by disenganging from the process), and the complains that the organisation did not develop how they wanted.
The difference in a hierarchical org is that the structure is laid out on paper for everyone to see. The power dynamic is explicit rather than implicit.
(At least, it's supposed to be. You do get weird inversions from time to time, when a weak manager is put in charge of a domineering empire-builder, but it's rare - and even in that case, the rest of the org can see the anomaly - as they have a frame of reference to measure it against.)
"Humans are complicated" => that is my uncertainty caveat. We're not absolute-hierarchical nor absolute-flat, in much the same way as we're neither exactly chimp-like nor gorilla-like in terms of monogamy. My observation though (and hardly an original one) is that when we build organisations which try to deny hierarchy, it has a habit of sneaking in thru the back door.