I respect and agree with Cloudflare's right to pursue the decisions that Matthew Prince outlined — even if it is used as retaliation or a threat. What has completely turned the tone of the message for me is appealing to Elon Musk & JD Vance for democratic values and free speech.
I can't really take it seriously when free speech and democracy are pretended to be important only when the interests of the political figures of the US admin or of Elon Musk are at stake. Those values are supposed to be enjoyed by everyone and followed through on, no matter whose agenda and interests they may harm (or improve) as a result. At this point, they are tools (or weapons) that are appealed to when one's interests (or opinions, or feelings) are threatened.
If we listen to JD Vance and Elon Musk, we get the idea that it's the leftists and brown immigrants and democrats and woke people who are making everything worse, inciting violence and terror, are a block to prosperity and advancement, a threat to Western civilization. And thus, free speech is important to only further repeat and consolidate these points. The other way around cannot be entertained even as a possibility. They are exempt, for they are free of such flaws and imperfections.
It is a difficult balance to keep between universal values, such as democracy and free speech, and one's own interests, such as political and financial. I would want to see more honesty than a pretense of complete devotion to these values. No one is. I am not, for that matter.
I don't buy into Matthew Prince's appeal to free speech and democracy, but I am open to happily changing my mind in an incident where Cloudflare consequently takes an action that would harm the interests of said figures in a meaningful (not symbolic) way.