Or maybe the operating system should just work reliably for (at least) the basics? Or if it can’t, at least give an indication why?
Blaming a new user like this is one of the cultural reasons why the ‘year of the Linux desktop’ has always been n+1.
You can't just come to Linux and forget about the distinction between free and proprietary software.
I tried a clean install of Windows on a lunar lake laptop and it couldn't even find the disk. This is a device that ships with Windows!
It's just not feasible to have 100% out of the box hardware compatibility.
Re: "Or maybe the operating system should just work reliably for (at least) the basics?"
So, out of curiosity, if I tried installing MacOS on any of the 15+ computers I have at home, what are the likely chances that this "operating system should just work reliably for (at least) the basics?"
I can tell you that my success rate with Linux is 100%.