Additional anecdata: my top of the line XPS 15 had to be repaired twice due to a "stuck" trackpad issue. It seems to me like they crammed as much compute as they could into that tiny chassis while their manufacturing tolerances really weren't up to the task.

My nearly 6 year old XPS begs to differ.

I've seen quite a few various laptops with swollen batteries, and their users don't understand that can't habitually store their laptops in the sun (well, in sun rays through windows).

Those people also don't even realize their battery is swelling, and that it's a bad thing.