Agreed. The system is ALL about who controls the customer relationship.

If Anthropic ended up in a position that they had to beg various Client providers to be integrated (properly) and had to compete with other LLMs on the same clients and could be swapped out at a moment's notice, they would just become a commodity and lose all leverage. They don't want to end up in such situation. They do need to control the delivery of the product end-to-end to ensure that they control the customer relationship and the quality.

This is also going to be KEY in terms of democratizing the AI industry for small startups because this model of ai-outside-tools-inside provides an alternative to tools-outside-ai-inside platforms like Lovable, Base44 and Replit which don't leave as much flexibility in terms of swapping out tooling.