Yea, averages don't work well when talking about single units without any further details.
How many sq/ft is the house?
Is it filled with windows facing south?
Are they firing a continuous laser beam at the moon?
2-3x usage is actually pretty typical when looking at a single house when comparing to average. It's when you start getting close to an order of mag difference that you're an outlier.
I have an electric car, one powerwall (pre musk midlife crisis) and 5kw solar. we consumed 6mwhrs in 2025. Gas heating and hotwater, about 190w base because of networking, servers and shit left on.