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s1mplicissimustoday at 1:48 PM1 replyview on HN

It's a nice theory, but many of those terrible parking ticket machines predate smartphones, so it might be the case for machines built now, but it's really hard to imagine that that was the original intention


Replies

throwway120385today at 6:57 PM

I work in an adjacent industry, and trust me when I say that a lot of older equipment companies just did not care much about the experience of using the equipment. It's much more important to tick all of the boxes in the back end accounting system than to have a high quality experience on the kiosk.