Both companies are pretty small and presumably exist because their owners are passionate about hobby electronics. Honestly, I'd rather have companies like that ran by (flawed) humans than by PR robots.

If they want to air their dirty laundry in public, I'm happy to grab popcorn and watch. I'm honestly shocked by the number of folks on this thread who don't know the specifics, and most probably never even bought anything from Sparkfun or Adafruit, but still want to condemn one of the companies in the strongest possible terms...