alt Hacker NewsThe best tech writers I've known have been more like anthropologists, bridging communication between product management, engineers, and users. With this perspective they often give feedback that makes the product better.
The best tech writers I've known have been more like anthropologists, bridging communication between product management, engineers, and users. With this perspective they often give feedback that makes the product better.
AI can help with synthesis once those insights exist, but it doesn't naturally occupy that liminal space between groups, or sense the cultural and organizational gaps