I hate being negative but it sounds like par for the course for fly.

Incredible (truly, incredible, world-class) engineers that somehow lack that final 10% of polish/naming/documentation that makes things...well, seriously usable.

I remember last time I tried them the bizarre hoops/documentation around database creation. I _think_ they solved that but I remember at the time it felt almost like I was getting looked down upon as a user. Ugh, you need clarity? how amateurish!