> How does OpenAI get it so wrong, when Anthropic gets it so right?

I think it's because of two different operating theories. Anthropic is making tools to help people and to make money. OpenAI has a religious zealot driving it because they think they're on the cusp of real AGI and these aren't bugs but signals they're close. It's extremely difficulty to keep yourself in check and I think Altman no longer has a firm grasp on what it possible today.

The first principle is that you must not fool yourself, and you are the easiest person to fool. - Richard P. Feynman