A former air accident investigator who works as an aviation safety consultant said "It's extraordinary that Boeing concluded that a failure of this part would not have safety consequences," and said the report was "disturbing"

Doesn't seem like gray to me. It seems a company who has a history of cutting corners and ignoring or downplaying safety problems did exactly that in this case too which resulted in the deaths of many people. UPS made an error here as well in trusting Boeing when they said it wasn't a safety issue and they should have installed the revised bearing assembly out of an abundance of caution, but I don't know much they would have known back in 2011 about the changes at Boeing that prioritized profit over safety following the merger with McDonnell Douglas