It definitely feels like it is gone. Of course I'm largely talking about the applications that I use, e.g. MS Word which is still using the searchless 1980s character map and has a crazy esoteric add-on installation process. It's hilariously bad when we consider the half-screen UI which obscures a considerable amount of the ribbon.
The UX is also awful.
But I think this is a compounding problem that spans generations of applications. Consider the page convention — a great deal of the writing content we typically publish, at a societal level, will be digital-only so why are we still defaulting to paper document formats? Why is it so fucking hard to set a picture in?
And it's that kind of ossification and familiar demand that reinforces the continuum that we see, I think. And when a company does get creative and sees some breakthrough success it is constrained to nascency before it gets swallowed by conglomerate interests and strangled.
And Google's alternative ecosystem has all of these parallels. It's crazy to see these monolithic companies floundering like this. That's what I don't understand.