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RHSeegeryesterday at 7:51 PM2 repliesview on HN

I worked with someone a little while ago that tended to do this; point out things that weren't really related to the ticket. And I was happy with their work. I think the main thing to remember is that the following are two different things

- Understanding what is important to / related to the functionality of a given ticket

- Thoroughly testing what is important to / related to the functionality of a given ticket

Sure, the first one can waste some time by causing discussion of things that don't matter. But being REALLY good at the second one can mean far less bugs slip through.


Replies

hnthrow0287345yesterday at 10:42 PM

Most of the time QA should be talking about those things to the PM, and the PM should get the hint that the requirements needed to be more clear.

An under-specified ticket is something thrown over the fence to Dev/QA just like a lazy, bug-ridden feature is thrown over the fence to QA.

This does require everyone to be acting honestly to not have to belabor the obvious stuff for every ticket ('page should load', 'required message should show', etc.). Naturally, what is 'obvious' is also team/product specific.

tharkun__yesterday at 10:32 PM

I think noticing other bugs that aren't related to the ticket at hand is actually a good thing. That's how you notice them, by "being in the area" anyway.

What many QAs can't do / for me separates the good and the not so good ones, is that they actually understand when they're not related and just report them as separate bugs to be tackled independently instead of starting long discussions on the current ticket at hand.

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