alt Hacker NewsYou’re arguing something different than @latexr did, and picking a VC as your example makes sense here but fails to counter the fact that most startups aren’t VC funded. Still, you’re also like GP confusing VC motivation with founder motivation. It’s possible for founders to care deeply about the problems they’re solving, and for the company’s primary goal to be an exit, at the same time. Both can be true, contrary to what GP claimed.
There are an infinitesimal number of tech based startups that are “lifestyle companies” that were bootstrapped and use revenues to grow without taking investor money.
There are even fewer that are “successful” - ie where everyone involved wouldn’t be better off just working as a LOB CRUD developer.
The goal of the founders don’t matter even if they do “care” about the customer. The customer is at the whim of the strategies of the investors of the company and if an acquired, the customer will probably get an email about “our amazing journey” when the company is shut down