Sounds familiar.

Despite working to enforce laws and guidelines --i.e. somewhat similar to a court sitting in judgement on a case-- there's apparently no expectation of consistency, there's no concept of 'case law' (i.e. you applied logic in this way before, so we have the right to expect that you apply it the same next time) which can be relied upon, and maybe worst of all, there's no route to challenge or appeal when bad judgements are handed down.