alt Hacker NewsI run a company that services 1,000+ clients on Slack, another 300+ on Teams, and a < 100 on Email/Gchat
I wouldn't wish Teams on my worst enemy, so in that regard, I love Slack
The thing I struggle with the most is how I'd move all of our core functionality from Slack. A lot of the people/teams that build these "Slack killers" I don't think have ever run Slack at scale
How are you going to replace the 30+ in-house apps I've built that automate 50+ workflows?
How are you going to replace the 100+ workflows I use with 1,000+ clients when they have to submit a ticket, or questionnaire, or a security event?
How are you going to replace the 100+ partner channels I have where we send out automated messages about specials and discounts we're running?
What about the 500+ other apps I run that integrate with our systems? Are they going to support your new platform?
Do you have retention settings? DLP? How granular can I go on permissions? What about picking up events via the API so I can train people in real time on what not to do in public channels?
I have no affinity or personal ties to Slack. But if you're going to position yourself as a Slack competitor you have to actually do what Slack does
Replies
A lot of things people build with slack could be done with email but it is seen as old fashioned.
I didn’t read the full site but it seems they’re not really going for those users?
Anyone who has dozens of custom workflows and apps in their Slack is probably spending 10s of thousands of dollars on Slack. It is probably vital to their business.
This seems like it’s for small teams (like 3-5 people even, collaborating daily) who get rekt really fast before they’re forced to spend $60 a month.
Feels like the more important question is how are you going to do all these things when Slack cuts you off, or there is some new Slack policy that prevents it, or they increase their pricing by 1000%
Haven’t you basically built your entire business on this singular proprietary platform they you have almost no control over?