I didn't need it that same day - if I had, I would have driven 5 miles to the nearest retailer that carried it and Amazon wouldn't have even been considered.

I was seriously impressed that they made that promise, thought I had nothing to lose. And I re-learned a lesson, if something's too good to be true then it probably isn't. I certainly won't be putting any faith in same-day service in the future. They proved their "superior delivery service" is just an illusion.

But it sounds like their superior delivery service is a lie too. Promise next day or 2 day service but delivery in 3-4 days.