The use case claimed here is (a) they can move around (b) they are "universal".
But
(a) Those things look like they need a wide berth to move around and flat terrain
(b) Those end effectors are far from universal. The payload weight seems so low that it even dropped an empty box at https://www.youtube.com/watch?v=3FIXjy2GWTg&t=150s
The bot may be notionally "universal" but will only operate on the DLC you buy from the robot rental company. Want it to wash dishes? That's the $20/mo dishwashing pack, or for one low price you can get the entire housework pack for only $80/mo.