The thing about norman doors is that it's not really a design flaw, not in every case. Like handles on push doors. It's tempting to think of that as a design flaw but more likely it's designed to be mass produced and reversible, the cost of making two (or more) configurations being much higher than the occasional confused user. You could argue this only enhances the metaphor as a lot of design issues occur when things are optimised for the company and not the user.
Wouldn't the solution to make the door so different handles can fit on both sides and then the installer can simply put the correct handle on each side as needed? Surely that is just as much of a manufacturing efficiency improvement.
I still see this as a design flaw, even if it explains why it was done. They save a little in manufacturing, and then thousands of people per day end up using it wrong for decades, in the case of a high traffic door, like at a mall.
Related… this is one of my favorite Far Side comics.
https://fifetli.wordpress.com/wp-content/uploads/2019/01/scr...