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magniotoday at 2:45 AM7 repliesview on HN

Had the pleasure of making an Apple account to join our company's developer team. I filled out the form on the website 7 times: Edge on Windows, Edge on macOS, Safari on macOS, using 2 different phone numbers. No matter what, Apple just refused to send the verification code to me. It only worked after I remember Apple is a dick to the web platform, then I managed to create one from the popup in the App Store.


Replies

postalcodertoday at 3:02 AM

Apple also makes it a biznatch to make a developer account separate from your personal account. In Apple's ideal world, multiple accounts should in no circumstance ever exist. I, in an ideal world, would agree with this. But we live in this world, where Apple bans accounts for redeeming legitimate gift cards.

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MrJohztoday at 4:29 AM

I had a similar issue trying to create an Apple TV account. I already had an Apple account that I was using on my work laptop (first mistake - I should have created a work account there instead), and for 2FA, I needed to wait for a code to pop up on that laptop. It never came. There was an email alternative, but that also didn't work properly (maybe only on certain devices, IIRC?). Apparently in the settings you can request a 2FA code, though, so I did that... but that only had five digits, whereas I needed to give six for the code to work. Eventually I figured out that Apple had just forgotten to zero-pad the 2FA code out to six digits, so I needed to add a leading zero to make things work.

The worst part of this is that now my Apple TV account is linked to a laptop that I don't always have on me. And even if I did have it on me, I don't want to get a laptop out and turn it on just to do 2FA. I already have a TOTP app on my phone, just let me put everything in there and leave me be.

My experience with MacOS is generally that it's about as buggy as my home Linux setup. That's partly a testament to how solid Linux can be these days, but at the same time, it feels pretty damning considering only one of these operating systems is free (in any sense of the word). And that's not including stuff like the configurability of the whole thing.

HexDecOctBintoday at 2:51 AM

I had a similar issue when I first brought my iPad. Turns out, Apple doesn't like custom domains for emails. So, I had to make an Apple account with a Gmail account, then remove the Gmail account and add my email address with the custom domain.

Why? Who knows. Still remember my first experience after buying an iPad.

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SkiFire13today at 8:04 AM

The opposite happened to me: I got a new Mac and had to fill out my Apple account billing details to download apps from the App Store, but somehow the form on both the App Store and the web page didn't work. In the end I managed to do it through the Apple Music app on my Android (!) phone.

cvhctoday at 3:36 AM

I and a friend (both are not Apple users) had the same issue about 2 years ago. I gave up after trying different (non-Apple) platforms, IPs and phone numbers. He was applying to Apple internship and ended up borrowing a Macbook to set up his account.

And talking about why I wanted a new Apple account... My old account was created with stupid security questions (like, What is your favorite dish) as a second factor, which I believe Apple has long deprecated. I forgot my answers and that blocked certain functionalities. Resetting the security questions requires answering the questions...

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nielsbottoday at 5:11 AM

I seem to remember this happening to me, and I finally called them and they said something about a waiting period for new accounts? It might help to try calling their tech support for this as painful as that is.

stratosmackertoday at 4:05 AM

Yep same thing happened to me