alt Hacker NewsHey, Proton CTO here. There was a bug, and we fucked up. Support should have reported it up the chain and acknowledged this. Things happen, especially at scale, but we take comms consent seriously and will fix it.
Replies
chrisjj • today at 1:48 PM
Thanks. Well done.
Thanks for acknowledging it. Your support team misattributed the email to Business category. It may help to have the exact name of subscription category in the footer of the message.