alt Hacker NewsThat sucks. The following is unsolicited stuff you probably already know - feel free to ignore.
I would heavily suggest speaking frankly about this with your manager or even going above their head if needed to ensure someone hears and acknowledges this. With your review in hand and any other additional info that can help back you up.
Ask what you need to focus on to secure a substantial Y raise/promotion and bonus etc. over the next X months and work towards that, keeping management updated as things progress. Probably have specific numbers for X and Y to mention as targets.
Thanks and appreciate it.
I did try that last year but it honestly went no where. I work on a financial system at a fintech company but I am on the finance side and my managers and above have never even logged into the system so they don't understand, appreciate, or really have interest in it. All they hear about are breaks in data, or some trivial error (99% caused by the bank or employee inputting a payment incorrectly, etc.) so they hear more negative feedback which I think biases them instead of them understanding that the failure rate is less than 1% and when you have 50,000 payments there's going to always be something that goes wrong--it could be as simple as the date. I implemented a change that allowed us to invest more funds and added almost 10 figures in interest income, but I'm not sure anyone but my manager even knows that. I ultimately blame my manager, he's old and useless and seems to be unmotivated to deliver anything for his direct reports.