alt Hacker NewsWe had XMPP, and even Google Chat used that in the early days.
It's not like users haven't had choice over the decades to choose software that runs on open standards. It's that the features and UX provided by closed software has been more compelling to them. Open standards and interoperability generally aren't features most people value when it comes to chat. They care mostly about what their friends and family are using.
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petre • yesterday at 8:38 PM
Google Chat used XMPP to build an user base and then cut it off from the Jabber network. That's when I stopped using it. Or was it when it got integrated into Gmail? Then they rebranded it and binned each iteration several times.
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The issue isn't closed vs open but business models. The reason most services don't support third-party clients is that their business model is based on advertising (aka wasting the user's time) and a third-party client would reduce said wasted time.
A proprietary/for-profit messenger can very well use open protocols and embrace third-party clients if their business model wasn't explicitly based on anti-productivity.