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shawn_wyesterday at 8:44 PM1 replyview on HN

Other long-time features are now tied to having those stupid summaries enabled too. It's an all or nothing deal. So frustrating and unnecessary.


Replies

B1FIDOyesterday at 9:29 PM

Speaking of botched LLM summaries, my bank has been doing this to me for several months now.

Instead of the transaction info which is strictly defined and uniformly formatted, they've attempted to give "friendly names" to each one and "simplify" the descriptions.

This has been a supremely bad idea. Firstly, it deprives me of essential info about each transaction, which I cannot access at all in the mobile app. I need to go into the website on a desktop computer, click through a few screens to say "this description is incorrect!" and request that they show me the original.

The "simple descriptions" elide a lot of useful info, such as the vendor's phone number.

Sometimes they are completely incorrect, like the name of my church gets a completely different and misleading name in every transaction. I cannot disable this.

Last year, there was a transaction during tax time that I believed to be some sort of penalty by the government, and I was freaking out about it, but it turned out to actually be my refund and had been "helpfully renamed" by my bank to be extremely misleading.

I have discussed these issues with the online support staff, and in person at my branch, and they are sympathetic, but there is nothing they can do about the app, and the only workaround for me is to individually flag each transaction as it comes in, and fix it, and there is no "global disable" or "global unfuck everything" button for any of us, anywhere.