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input_shtoday at 11:24 AM1 replyview on HN

Oh trust me, it's not like their server offerings are any better at being bug-free. I can't go into the specifics, but here's how Microsoft truly makes their money:

I'm currently stuck in some sort of an infinite loop where a bug in Microsoft's server offerings causes us to waste some money each month, my management is pushing me towards re-creating the same ticket with Microsoft's support in hopes of getting rid of those extra costs, and Microsoft's support partners waste my time by telling me to check the same 5 things I've already checked before they close the ticket due to "inactivity" once (heaven-forbid) some other task on my plate deserves my attention and I fail to re-check those same 5 things fast enough.


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lesser-shadowtoday at 11:55 AM

So they treat their corporate customers the same way they treat devs or consumers on their forums? Lmao. Shifting responsibility is real. "Actually it is YOUR problem that we broke something*

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