Interestingly, we only went to our local Amazon Fresh store a handful of times but it was always a perfectly fine experience. It seemed reasonably clean, well-stocked, and well-organized. Other than those new self-checkout shopping carts (which also actually worked well, even weighing produce), it was fairly indistinguishable from other grocery stores in our area.
Amazon Go, on the other hand, always seemed like a dead man walking. It's a fun novelty to check out and grab some junk food, but it must be far more expensive to build and run than a 7-Eleven, and it's not even meaningfully more convenient.
I should also add that we've been pretty happy Amazon Fresh delivery customers for a couple of years now (we resisted regular grocery delivery for a long time...until we had a child).
You should also know that the AI that enabled the Amazon Go experience was the Actually Indians type of AI. https://www.businessinsider.com/amazons-just-walk-out-actual...