The control is both a blessing and a curse. It’s really easy to accidentally screw things up when e.g. trying to polish some of the rough edges or otherwise make the system function as desired. It also may not be of any help if the issue you’re facing is too esoteric for anybody else to have posted about it online (or for LLMs to be of any assistance).
It would help a lot if there were a distro that was polished and complete enough that most people – even those of us who are more technical and are more demanding – rarely if ever have any need to dive under the hood. Then the control becomes purely an asset.
> It’s really easy to accidentally screw things up when e.g. trying to polish some of the rough edges or otherwise make the system function as desired.
'Similar to Windows' System Restore and macOS's Time Machine', the Linux 'Timeshift' tool can be used to do make periodic saves of your OS files & settings. (They can be saved elsewhere.) Restoration is a cinch.
Mint program 'Backup Tool' allows users to save and restore files within their home directory (incl. config folder and separately installed apps).
There's several distros that are fully usable without ever touching a terminal. The control is a gradient, some distros give you all the control and others (eg. SteamOS) lock down your root filesystem and sandbox everything from the internet.
This is literally Linux Mint, Zorin, and several other distros. I haven't had to "go under the hood" on my daily driver machines that run either of these distros for over 7 years.
I think at this point people are just (reasonably) making excuses not to change.