I think “just” is doing a lot of work here.

  Steps I remember:
  1. Put down everything so you have 2 free hands. 
  2. Mention that it will take a minute to the cashier.  
  3. Unlock your phone.
  4. Find the Amazon app (this part is odd, you’re at Whole Foods).
  5. Dig around in the UI for the store code.  They move it around. 
  6. Present your phone to the cashier to scan.

It doesn't seem like a big deal, but this is just so much more annoying than using my palm that not only links my payment method but also prime membership.

Now I need to tap through a stupid app and scan a code.

We always stopped at whole foods on the way home from the gym, and I didn't always have my phone with me or readily accessible. This will definitely cause me to cut back on this quick stop in / impulse purchases.

The Whole Foods we go to is in a cellular dead zone. So much time is wasted by people standing there waiting for their phone to load.

Ah, perhaps I should try this Whole Foods app. The Amazon app is very slow and requires a good data connection to launch so it's mildly inconvenient when you've already reached checkout and it won't open for you to get the QR code.

The palm thing was never prompted as part of checkout, it's true. I just did it while I was being checked out once years ago since it seemed so cool and it worked flawlessly since then. Honestly, I found the UX of it really all well done. Even if it didn't make it in the long term, I hope the team knows there were a few happy users out here!

EDIT: I just installed the Whole Foods app and it opens directly to the QR code. That's nice. It also selects the appropriate payment method. There doesn't seem to be a watch equivalent so I'll have to pull my phone out, but this definitely reduces the terrible blow of losing the palm scan. I hope it works well without good Internet access!