Quite often it is both.
It's not uncommon for incompetent people to be put in positions of power. Because they are incompetent, competent but malicious people take advantage of this and commit actual crimes.
This is where actual conspiracies show up. And that is the incompetent powerful people cover up said crime to avoid looking incompetent.
It is an extremely common pattern.
When Donald Trump saw the footage of the murder of Renee Good, he said "Oh". He didn't know what ICE were doing until then. He trusted his cabinet who were telling him they were getting illegal immigrants and left wing terrorists.