This refers to B2B use cases that are live in production. Finding, contacting, and negotiating with vendors is a tedious process in many industries. In the time a human reaches out to 10 vendors, an agent reaches out to 100 or 1000. So it finds deals that a human would not have.
But if you hire ten or 100 real humans you have accountability and the same number of contacts per day?
Are logistics companies really that poor so they cannot afford to pay workers wages?
Once vendors are getting AI spam sent to 1,000 of them and their competitors, they will stop responding and find other sales channels. This won't be sustainable.