alt Hacker NewsThis is such a repetitious issue that I wonder why there has been no class action suits so far?
I think documenting these cases somewhere, and targeting not just Alphabet but all the other "we're too big to support little people like you" companies would be a good idea. I don't think the pay out would be significant, but the punitive impact might change things.
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Of all the posts like this I’ve seen the customers are always 1) extremely scant on details about what they were using GCP for or why they were suspended, and more importantly 2) never actually paying for support.
Having worked with a fair few academics, I’m guessing they lost track of their service account keys and the account got suspended for crypto mining.
> but the punitive impact might change things
Call me cynical but I have little to no hope that even class actions would solve anything. These companies have become so big that they can take one class action after another for years to come without making a dent in their financials and without bringing any change to their operating procedures.
OP is not clear , but it looks like GCP suspension not Google one (I.e email android etc)
All clouds reject a lot of businesses for their services for variety of reasons and there are alternatives in the market unlike say a Google account suspension .
I don’t think class action is feasible for cloud computing suspension (unless of course they are discriminating against a protected class etc)