alt Hacker NewsInteresting. I guess we’ve learned an important lesson in not building businesses around APIs that don’t have an SLA…
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leros • today at 1:23 AM
That was just a feature of the product to be helpful. Not a core function at all.
Interesting. I guess we’ve learned an important lesson in not building businesses around APIs that don’t have an SLA…
That was just a feature of the product to be helpful. Not a core function at all.
How many services have meaningful SLAs for extreme downtime?
Github and (parts of) AWS will give you a small discount at 0.1% downtime, a bigger discount at 1% downtime, and AWS will refund the whole month for 5% downtime. But beyond that they don't care. If a particular customer gets no service at all then their entire $0 gets refunded and that's it.