alt Hacker NewsIn a perfect world, I would have agreed with you, even if it's diametrically opposite to my interest as a software developer cum business owner.
But in an imperfect world whereby our dependencies ( software components that we use) and platforms that we need to build/rely on ( like Civil 3D) do charge us on annual basis, and that some of users expect perpetual bug fixes from us, with or without a support contract of sorts, SaaS seems to only way to go for our sustainability.
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lazide • today at 4:19 AM
Just charge for support, or if that is too harsh. If that is too harsh, charge for upgrades (but give point/minor bug fixes for the version they have for free).
No support contract? Pound sand.
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There's gotta be better middle ground. Release something polished and only fix major bugs/vulnerabilities for free (because that's a liability). Minor bugs are accepted for a one off cost (I'm still using Microsoft 2016, e.g.).
We've all got to push back against these bloated saas models that don't bring tangible benefits to end users and serve only to pad company valuations. Make new versions of your software with features meaningful enough to encourage people to upgrade and outline support periods for existing software sales after they buy a one-time license. There's gotta be a better way. For everyone (except big tech CEOs).