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nsoonhuitoday at 12:38 AM1 replyview on HN

Because

1. Physical dongle tends to break, and when it does, they expect us to give them replacing parts

2. They do expect bug fixes-- especially calculation bug fixes-- as the bugs are discovered. It's hard to leave their production critical apps broken like that once you know that the bugs can cause monetary or even life loss.


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Dylan16807today at 1:00 AM

Wanting to say in business makes sense, bug fixes make sense.

But the actual dongle... look, something like that should have a 30+ year warranty. There should be a plan for how to replace it a couple times before making the initial sale.

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