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ryandraketoday at 12:53 AM1 replyview on HN

Seriously, I have a house full of appliances, tools, clothing, and so on, that I get "ongoing value" from and whose manufacturers don't have the gall to try to charge me monthly for. Totally unacceptable business model.


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lazidetoday at 4:21 AM

As long as no one expects updates and ongoing support beyond some pre-agreed time.

The issue is a mismatch of incentives - customers wanting things for free - even if they aren’t actually customers. Vs businesses need/want for ongoing revenue (ideally for free too!).

Both sides are never going to be perfectly happy, but there are reasonable compromises. There are also extractive abusive psychos, of course.

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