It seems like a failure in vision from leadership rather than a failure in governance. My understanding is that the company was told from the very top to put AI everywhere and that's exactly what they did.
I think it’s governance. It can make sense to ask to put AI into everything. But then you also need to check it’s done in a useful way. MS leadership seems to have skipped this step.
And there's no real evidence of any kind that they positive motivating vision for them other than AI right now.
Sure they want to hide their embarrassment at this second, but I'm not hearing any vision for a future where they make a product designed for someone like me. They don't want me anyore and they've made that quite clear through generations of hostile decisions
They might be getting the order to RIP it out because Of the cost - autocompleting peoples word documents still uses tokens which, last time I checked, were anything but cheap.
Why not both?
Where I work, there have been a lot of pushback where that BS doesn't make a lick of sense (the crown jewel of BS request atm: "let's put AI in the bootloader").
Good governance "should" also mean that those kinds of pushback are encouraged.