> No product had such a fast transition from novelty to "omg i never want to interact with a human again".

I still recall when taxi services were the only offering, and Uber et al were marketed as ride sharing services instead of ride hailing services. It's hard to put into words the transformative effect that ride hailing services had throughout the world. Overall rides are now far safer and more reliable, to the point where the old days feel like the dark ages.