For a lot of SaaS firms, a big part of their value is the domain knowledge and best practices encoded in the software.

Current AIs often do a bad job of that. Sure, they know a lot of it. But they also get a lot of it wrong, and can’t tell the difference between genuinely good advice, and advice that sounds good but is practically worthless or even harmful.

(Of course I’m biased since I work for a SaaS firm. But I’m talking about them in general, not just my current employer.)