It is remarkable how during the last 25 years (approximately), Microsoft has been improving their ability to deliver first (or be among the first), followed by messing up the whole process so that late comers end up taking the crown jewels.

PDAs, mobile phones, tablets, tablets with detachable keyboards, managed OS userspace, HoloLens, the XBox mess, and now AI.

There certainly other examples that I failed to address.

This is what happens when divisions fight among themselves for OKRs and whatever other goals.