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dmjeyesterday at 6:48 PM1 replyview on HN

Here's my take: the bigger picture is one of "lessening humanity" - and it's death by a million paper cuts. Social media is one of the bigger cuts, but it's an awful lot of other things as well.

Being on screens all the time - especially when out and about (and whether it's social media or maps, it doesn't really matter) - means less casual conversation, less "hello, how you doing", less banter, less touch points with real people. It means toddlers look up out of their prams and can't meet their parents' eyes, it means you don't smile at strangers, or exchange a common glance about something trivial. It means kids don't get to sit in pubs with their parents and have to "do adult conversation". It means if you're in a situation as a teen and you're uncomfortable, you just reach for your phone instead of reaching out to the next awkward teen, who might just end up being your lifetime friend.

And then beyond that there are infinitely many takes-away-the-humanity cuts. Even something like this: once upon in our country you could buy a parking ticket for a space in a car park, then what typically happened when you got back to your car with time to spare is you then pulled up next to someone and offered them your ticket for free. This shit doesn't happen now - spaces are tied to number plates (because: profit), and so another little touchpoint with other humans is eroded.

Getting hold of many of the companies you use is becoming harder, through profit motives / AI chat / whatever - high street banks disappear, and immediately there's a whole source of contact that disappears.

We got a deal on our post-wedding train journey 25 years ago because we did it face to face with a guy in the station, and when we got chatting about the occasion and he discovered it was our wedding, he upped our ticket to 1st class. No such luck now, when you order all your tickets online, and the customer support is outsourced to somewhere a thousand miles away.

Real people are for the most part lovely people, and their motives are 95% aligned with each other - love your family, help people, be generous, be kind - but the more time we spend slipping behind digital facades, being taken away from human contact through these many papercuts, the worse things are likely to get. IMO.


Replies

germinalphraseyesterday at 6:59 PM

That social networks became social media indicates a clear shift in incentives toward social atomization and shallow substitutes for human connection/affection/bonding/sexual satisfaction/etc.

It is likely possible to disambiguate these concepts and build prosocial networks, if we want such a thing or believe it can work.