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johnvanommenyesterday at 7:12 PM1 replyview on HN

> I’m a little impressed at how a company whose business model is to sell a product they developed in the 1990s over and over again while making inconsequential and non-breaking changes from year to year somehow still manage to screw that up.

Two words:

*New Coke.*


Replies

petetheredyesterday at 9:24 PM

This wasn't nearly as bad as what's going on with Microsoft and Windows.

In retrospect, Coke made mistakes, but at the time their logic was kinda sound. Market was changing, people were changing, product tested really well, etc.

And they owned up to the mistake and reverted in under 90 days. Honestly, they probably came out stronger and re-affirmed the attachment that people have with the brand.

In addition, they haven't made that mistake again and have been much smarter protecting their core while chasing trends. Free-style is a brilliant bit of tech, marketing, and logistics combined.