I wonder how much companies pay yearly in order to avoid having an employee pick up a drive from a local store, drive to the data center, pull the disk drive, screw out the failing hard drive and put in the new one, add it in the raid, verify the repair process has started, and then return to the office.
In the Bay Area there are little datacenters that will happily colocate a rack for you and will even provide an engineer who can swap disks. The service is called “remote hands”. It may still be faster to drive over.
I don't think I've ever seen a non-hot-swap disk in a normal server. The oldest I dealt with had 16 HDDs per server, and only 12 were accessible from the outside, bu the 4 internal ones were still hot-swap after taking the cover off.
Even some really old (2000s-era) junk I found in a cupboard at work was all hot-swap drives.
But more realistically in this case, you tell the data centre "remote hands" person that a new HDD will arrive next-day from Dell, and it's to go in server XYZ in rack V-U at drive position T. This may well be a free service, assuming normal failure rates.