alt Hacker NewsYes - the author's observations are not wrong. Companies, on paper, are logical. However, as one professor told us in college "All companies are perfect until you introduce the humans".
Humans are messy. Humans work outside of whatever system you create. You can codify all your things all you want, it simply will not capture the operational complexity of a business run by humans.
The problem needs to be flipped on its head. LLMs give us the capacity to do just that. It's far more accurate to analyze what the humans are doing, note deviations and follow up on those where regulatory compliance is required. This captures both written processes as well as their practical implementations.
Exactly this and its a blind spot in the article. LLM's / orchestrated specialist agents can query SOP's, policy docs, compliance docs. Having humans build these artifacts in code isn't really needed at this point. Maybe if there is an interim format LLM's can use that save tokens / time / etc. Wouldn't assume that looks exactly like exactly what human coders would have used the past though.