I didn't even put in my last hotel bill, because my time was worth more to me than navigating a shitty, always borderline broken excel file that once filled out leads to a back and forth of clarifying questions always with an undercurrent of "them" trying to "teach me how to be a good form fill monkey".

If I should win the next pitch, I will definitely have on e of my team work on setting up a shadow system, a web application that produces pdfs for the finance department that are indistinguishable from the XLS based ones. But with a better CX for me and my people.