> What seems misplaced is the expectation that Matrix must be popular. Why should it be? It is not your project, and you are not contributing to it. Where does this expectation of its popularity come from?

Partly it's the wish and need for particular project to succeed. They use/like it and want their friends to do so, but then getting brought down by the reality. And communication software is all about critical mass..

Also the promises given and then seeing them not delivered. Everyone can't be builders..

Just to be clear, have been using Matrix from around 2015 with friends and family. Keeper of souls..