logoalt Hacker News

robocatyesterday at 6:35 PM1 replyview on HN

> customer pain > driving away your customers > company death

You are implying efficient market theory, which is bunk.

Example: Our banks have endless painful papercuts yet most of us don't change banks just because of one pain.

We each respond to our own complex of costs and benefits (or risks versus rewards).

Second example: I use an iPhone because I judge it to be more secure yet I'm constantly fighting the same bugs and misfeatures that seem to never get fixed/improved.

Your chain of reasoning is broken? Or is it your model of the world?


Replies

its_magicyesterday at 9:33 PM

> Example: Our banks have endless painful papercuts yet most of us don't change banks just because of one pain.

One bank pissed me off due to an extremely dishonest thing they did. So I overdrafted the account to the max ($500) and left them the bill.

(Not the first time I've done something like that to someone who deserved it. I've done much, much more in some cases. Endless painful papercuts? Nope, I do not accept that.)

They weren't happy about this. I think they hit "my" "credit" with that for years. I never noticed, as I don't borrow money; the machinations of these "credit reporting" agencies are beneath my concern. They have no credit in my eyes. I don't consort with crooks, I just punish them.

> Second example: I use an iPhone because I judge it to be more secure yet I'm constantly fighting the same bugs and misfeatures that seem to never get fixed/improved.

I haven't had a phone in decades at this point. Don't want one. I refused to be tracked, monitored, or abused by anyone. And no, I sure don't give a single fuck about any of the many people (and there have been MANY) who have tried their best to shame, cajole, insult, ridicule, harass, intimidate, or bully me into getting a phone. Fuck em all.

> Your chain of reasoning is broken? Or is it your model of the world?

Maybe it's you who's broken. Why do you accept slavery? Just to fit in?

Since you're hardly the only one with a similar way of thinking, maybe we could say it's the entire society that's broken.

I simply do not tolerate the things that you tolerate.

show 1 reply